PiiGAB PLUS!
PiiGAB PLUS!
- Provides ongoing access to extended support
- Subscription-based service for continuous support
- Suitable for businesses that need recurring technical assistance
PiiGAB PLUS! is a subscription-based service that provides access to extended support and ongoing technical assistance. The service is suited to organizations that want continuous assistance, faster support channels, and a more proactive relationship regarding their system solutions.
PiiGAB PLUS! – Your assurance of smooth, trouble-free operations. We monitor, maintain, and resolve any issues – often before they affect you or your customers. By proactively monitoring the meter data collection system, we minimize operational disruptions and relieve your workload, so you can be confident that your customers receive stable and reliable meter data collection. With PiiGAB PLUS!, you can focus on the next project while we make sure everything works as it should!
PiiGAB PLUS! is designed to ensure that your systems operate without interruptions or complications. With fast and effective measures, regular follow-up, and the latest software updates always installed on your gateways, you can be sure that your meter data collection works as it should and that the system maintains the highest security standards.
Active monitoring for rapid resolution
Through active monitoring, we can check that your meters and gateways are working, that the data is being sent, and that you can retrieve the values you are interested in. With continuous monitoring and careful follow-up, we ensure that data flows and systems remain stable and reliable, reducing the risk of technical problems and data loss.
It also enables the rapid identification and resolution of any problems. PiiGAB handles troubleshooting and resolves potential issues when necessary, ensuring that regular system and application updates are carried out to maintain high performance and security.
Updating applications and systems, as well as troubleshooting and resolution
PiiGAB PLUS! ensures that all applications and systems in your gateways are up to date. We also inform you of any errors or problems in the system that are beyond our control but affect meter data collection, so they can be quickly resolved before impacting operations.
Should any issues arise that fall outside our remit, it is reassuring to know that PiiGAB's extensive experience in troubleshooting meters and systems is readily available.